The following Conditions of Use and Sale apply to use of the Cotoco & Policy Publications Bookstore site and all transactions conducted through it.

By using the website, you are agreeing to these Conditions of Use and Sale.

Use of the website
You must use the website for lawful purposes only. You must not use the website for any of the following:

• for fraudulent purposes, or in connection with any unlawful activity
• to publish or send material that is illegal, offensive, indecent, menacing, in breach of copyright, privacy or any other right, or which contains software viruses.

Images
Product images are for illustrative purposes only and may differ from the actual product.

Copyright
All content on this website is the copyright of Cotoco & Policy Publications or its suppliers. You may not copy material on this website without the written consent of Cotoco & Policy Publications, unless it is clearly attributed to the author.

Pricing & Availability
All product prices are in £ sterling including VAT at the current UK rate and exclusive of delivery. We reserve the right to change any advertised price before accepting an order. All products are subject to availability and may be withdrawn at any time. If your order cannot be fulfilled you will be offered an alternative or given a refund for the unavailable product(s).

Order Confirmation
You will be sent an e-mail confirming receipt of your order with Cotoco & Policy Publications. We reserve the right to decline any order. All orders are accepted subject to our Terms and Conditions of Sale.

Delivery
Due to the nature of ordering on the Internet it is not possible for you to specify a delivery date, however, you can nominate an alternative delivery address if this is more convenient. Simply fill in an alternative delivery address when you place your order.

Customs
For delivery outside the UK, any additional charges levied by customs must be borne by you. Import duties and taxes are outside the control of Cotoco & Policy Publications.

Order Payment
Payment online can be made using Mastercard/Eurocard, Visa/Delta/Electron, American Express, Maestro/Switch or Solo. Payment will be debited to your account before despatch of your purchase. Personal and payment card details are sent using secure internet technology supplied by PayPal. We will take all reasonable care, in so far as it is our power to do so, to keep the details of your order and payment secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorised access to any data you provide when accessing or ordering from the Cotoco & Policy Publications Bookstore site.

Returns
The Cotoco / Policy Publications Bookstore strives to maintain an excellence in customer service and customer satisfaction and operates a no returns and no refunds policy.

These Terms and Conditions do not affect your statutory rights as a consumer.

Sales on this web site are governed by English law and you agree to submit any dispute to the exclusive jurisdiction of the English courts. All orders are subject to these terms and conditions, and no amendments will be accepted by us.